When a patient asks ChatGPT who to see, does it send them to your group?
Patients ask the AI before they book. We track those questions weekly, write the page that closes the gap, and route it through your physician and compliance review.
| Query | Google rank | AI cite | Cited instead |
|---|---|---|---|
| orthopedic surgeon that takes medicare near me | 3 ↑2 | YesChatGPT, Gemini | |
| how much is an mri without insurance | 5 ↑3 | YesClaude | |
| knee replacement surgeon near me cited instead: a hospital system | 9 · 0 | No | a hospital system |
| do I need a referral to see a cardiologist cited instead: a health publisher | 14 ↓1 | No | a health publisher |
Find the gap. Write the page. Your team approves. It goes live.
Answer engine optimization (AEO) means getting named in AI answers. We do it with the publishing built in; most tools stop at the report.
1We find where you are missing
Every week we ask ChatGPT, Gemini, Claude and Google what patients in your service area ask, and record who got named.
2We write the content
One brief, one page: what to change, why, and a sourced draft in your voice.
3Your team reviews it
You read it and say yes or no; a named physician and your compliance officer are both required approvers on every patient-facing page, logged in the brief. Nothing goes live without a person.
4Published, directly or manually
Into WordPress after both sign-offs (drafts only, no patient data, no login sharing), or clean HTML for any CMS. No auto-publish.
Then we measure it: every page gets a 28-day scorecard (did the AI start naming you, did Google rank it) and a monthly report you can forward.
What is different in medical
1Intent and risk in every question
"Does X accept Medicare", "best knee surgeon near me". The engines answer with a name. We track whether it is yours.
2Two reviewers, both required
A physician reviews the clinical content, compliance reviews the claims. Every clinical statement carries a citation. No outcome or superlative claims: a "best surgeon" question is answered with board certifications, procedure volumes and what to ask, never a ranking.
3Service lines tracked apart
Each service line and provider gets its own questions and pages. Leadership sees the group on one page.
What we look at on a medical group site
Free scan: once, one group. Plans: weekly, per service line and location.
- Do ChatGPT, Gemini and Claude name your group on symptom, cost, insurance and "who should I see" questions
- Who gets named instead: hospital systems, health publishers, directories
- Google rank on the same questions, re-read weekly
- Whether the AI engines are allowed to read your public pages at all
- Whether service line and provider pages state plainly who, where, insurance accepted and how to book, in a form the engines can lift
- How many of your pages Google has indexed
Every number that moves, on one screen
Google and the AI engines side by side, read weekly. A sample 12-week run at the size of a business like yours:
Twelve years of living on search, now pointed at the answer engines
CiteLoop comes out of HomeLife Media, a publisher that has written, ranked and sold against search for over a decade. Every brief starts from what those pages taught us.
Medical pricing
One group, 25 questions, one page a week your physician and compliance approve, monthly report. We never receive or store patient data.
| Free scan | 5 questions, 4 engines, a private results page.No card. Results in about 3 minutes. | $0 |
| Basic | 25 tracked questions, checked weekly. We write one page a week (a service line, a provider profile, a cost or insurance page); your physician and compliance approve it and it publishes. Monthly report.Cancel monthly. You keep the reports. | $499 / mo |
| Pro | 150 tracked questions across up to 3 locations or service lines, per-provider pages, one leadership roll-up report. | $999 / mo |
| Conciergeadd-on to Basic or Pro | Done for you: we also make the on-page changes and publish after both sign-offs.$999 for up to 4 pages a month, $1,500 for up to 8. | from $999 / mo |
| 4+ locations | Per-location questions and pages, one leadership roll-up, one invoice. Priced on location count. | Contact us |
Start with your group site
Five questions patients ask, four engines, results in about 3 minutes. Public pages only.